Client Executive -Healthcare Food Services

Position: Client Executive 1-Healthcare Food Services
Role Overview :
Lead Strategic Food Service Operations at Yale New Haven Health System  Sodexo is seeking a Client Executive I – Healthcare Food Services to support operations within the Yale New Haven Health System, one of Connecticut’s leading healthcare networks. This role serves as the Client Executive for Sodexo’s food service operations at Yale New Haven Hospital’s York Street campus and is responsible for delivering operational excellence, financial performance, and strengthening client partnerships across the account.  

This is an excellent opportunity for a self-driven leader who is passionate about building high-performing teams, driving operational and financial success, and developing strong client relationships that support long-term growth and retention. The Client Executive I will report to the Client Executive II and work closely with senior hospital leadership as well as Sodexo’s internal leadership teams to ensure the successful delivery of Sodexo programs and services for this prestigious healthcare client.

Why Join Sodexo?

At Sodexo, we believe strong partnerships drive success. As a Client Executive, you will play a critical role in delivering high-quality services while helping shape the future of food service operations within one of the nation’s most respected healthcare systems. What You'll Do:
As the Client Executive I, you will serve as a trusted advisor to the client and play a critical role in delivering operational excellence and strengthening Sodexo’s partnership within the health system.

Key responsibilities include:

Oversee food service operations at Yale New Haven Hospital’s York Street campus

Deliver operational excellence by meeting Sodexo service commitments that are Predictable, Reliable, and Repeatable Ensure successful execution of contractual obligations, KPIs, and performance standards

Coordinate and direct all account activities including financial performance, policy compliance, and employee development

Build and maintain strong relationships with hospital leadership and key stakeholders

Partner with Sodexo senior leadership to support client retention and growth initiatives

Develop and manage annual business plans and budgets in collaboration with finance leadership

Monitor financial performance and drive strategies to maintain strong fiscal outcomes

Lead and develop frontline leaders and management teams to ensure strong operational performance

Identify opportunities for business development and growth within existing client relationships

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire.

What You Bring:

The ideal candidate will bring strong healthcare food service leadership experience along with a proven ability to manage complex operations and unionized work forces.  This leader must have demonstrated success in:

Building strong client partnerships

Driving financial performance

Leading large frontline teams in a fast-paced healthcare environment

Experience managing union labor relations, operational KPIs, and multi-unit food service programs

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience – 5 years

Minimum Functional Experience – 5 years