Program Manager, Emergency Management Services

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Reporting to the Director of Emergency Management, the Program Manager plays a key role in advancing Yale University’s Emergency Management programs. This position supports university‑wide preparedness, response, recovery, and supports business continuity planning efforts to ensure the institution can effectively manage emergencies and minimize operational disruptions.

The role partners closely with schools, departments, research laboratories, and senior leadership to develop, implement, and sustain emergency operations and supports business continuity programs tailored to unit‑specific needs while aligning with Yale’s overall emergency management strategy.

• Partner with schools, departments, and research laboratories to develop and maintain emergency operations and business continuity plans aligned with university strategy.
• Guide department leaders in the development of continuity of operations plans to ensure critical functions continue during disruptive events. Design, develop, coordinate, and conduct university‑wide and site‑specific emergency management and business continuity training programs.
• Lead tabletop exercises and drills to test preparedness, improve response capabilities, and strengthen recovery processes.
• Maintain and manage emergency management and business continuity tools and technologies that support plan development, testing, activation, and lifecycle management.
• Conduct impact analyses and support departments in identifying critical functions and recovery priorities.
• Manage distribution, version control, and compliance auditing of emergency management and continuity documentation.
• Collaborate with Emergency Management colleagues to ensure integration and consistency across initiatives.
• Support university‑wide planning initiatives and special projects.
• Develop engagement initiatives that promote awareness and preparedness among faculty, staff, and students.
• Collaborate with internal stakeholders and external partners, including first responders and government agencies.
• Participate in all phases of exercise, event, and incident management, including planning, execution, and after‑action review.

This position is designated as essential personnel and may require participation in on‑call emergency response operations, including nights and weekends during emergencies or special events.

• Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program.
• Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.
• Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation.
• Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget.
• Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs.
• Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and…