District Manager, Management

Position:
District Manager

Reports to:

Regional Director Department:
Field Operations Job Overview:

IGNITE Fitness Holdings is a leading private-equity-backed franchisee of Planet Fitness, representing 130+ locations across 6 US States and 3 Canadian Provinces. We are seeking candidates for the role of District Manager. This individual will serve as the leader responsible for driving district sales and profit plans to budget through successful leadership, strategic organizational plans, customer service, and outstanding execution of all field operations and strategies consistently across a group of Planet Fitness locations.

The business is growing rapidly with strong market penetration, new locations opening and potential acquisitions. The position will report to the Regional Director.

What you Will Do:

Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction

Monitor progress towards the district goals and assign employees to meet those objectives

Perform routine club visits to evaluate performance, complete standardized assessments, and review checklists to uphold brand standards and operational excellence

Exercise good judgment and decision-making pertaining to all employee relations and personnel actions in order to develop attitudes of enthusiasm and professionalism to foster a T.E.A.M. environment.

Identify and execute hiring, terminations, promotions, performance management and other employee status changes

Ensure clubs are open during correct hours and staffed appropriately

Identify and execute hiring, terminations, promotions, performance management and other employee status changes

Demonstrate strong leadership, communication, and motivational skills

Display a strong commitment to customer service and the Planet Fitness culture.

Provide the highest quality of customer service, including monitoring member interactions to ensure training and coaching needs are met Interview and select candidates for open positions

Conduct GM Performance Reviews on an annual basis

Manage the payroll budget each month for the district

Utilize reporting and merchandising strategy to increase YOY retail sales

Partner with Club Managers and Field Marketing and Corporate Sales to develop and execute lead generation strategies for corporate partnerships, driving monthly revenue and sustaining long-term EFT growth

Drive a consistent pipeline of high-impact, revenue-generating field marketing events across the district, aligning efforts with club goals and community engagement strategies

Coordinate with Operations Excellence Department to audit and follow up on employee training progress

Manage multiple projects and priorities at one time Effectively partner and collaborate with all cross functional areas and departments

Manage budgets and outperform key performance indicators and P&L expectations to achieve business objectives

Leverage maintenance reporting tools and coordinate with corporate partners and the Facilities Team to ensure timely resolution of issues, maintaining high club standards and delivering exceptional member experience

Travel to all clubs located in respective district. May require overnight stays.

Spend approximately 80% of work time in clubs and 20% in office

Be adaptable to a changing work environment

Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the lawWhat Describes You:

You value Teamwork, Excellence, Accountability, and being Member-Focused You have a passion for health and fitness, and you believe in no judgment

Reside in the market you are managing

Possess a “clean” driving record

You understand working weekend shifts is expected at times depending on staffing, performance, and other business needs

You are seeking a career path more than a jobYou are an initiative-taker who thrives in a demanding environment, and you are eager to make your impact on a rapidly growing organization

You have strong oral and written communication skills with an innate attention to detail

You are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff done Additional Notes:

Travel:
You will travel to all clubs located in respective district. May require overnight stays. Occasionally, you may be asked to assist other locations or regions based on business needs as well assisting in local community events that may be offsite.

Physical Requirements:

Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Direct Reports:
This position has direct supervisory responsibilities of multiple club team members including (depending on staffing levels by club) an assistant manager, a front desk lead, and front desk associates

Other…