Associate Director, Resource Sharing, Reserves

Associate Director for Resource Sharing and Reserves

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Salary Range $68,000.00 - $

Job Requisition

Reporting to the Director of Access Services, the Associate Director for Resource Sharing and Reserves (RSR) provides strategic leadership for Yale University Library's resource sharing and course reserves programs in a complex and evolving environment. The position advances high quality, user-centered access services that support teaching, research, and learning across the University.

The Associate Director leads the planning, delivery, and continuous process improvement of resource sharing and reserves services—including Interlibrary Loan, Borrow Direct, Scan & Deliver, and print and electronic reserves—and provides direct oversight of Interlibrary Loan borrowing and Reserves operations, managing a team of seven FTE.

The Associate Director collaborates closely with Library IT, collections and electronic resources, campus partners, and external consortia; serves as product owner for core access systems; manages budgets related to resource sharing and reserves; provides leadership on copyright, accessibility, and policy development; and represents Yale University Library in consortial and professional settings.

Access Services (AS) is a core division of Yale Library responsible for delivering and stewarding visible, high volume, and operationally complex services. AS ensures that students, faculty, and researchers can reliably discover, access, and use library resources across physical and digital environments, functioning as essential access infrastructure that underpins teaching and research at scale.

Access Services leaders share collective responsibility for the strategic direction, performance, and sustainability of Yale Library's access ecosystem. Together, they lead complex public services; steward staff, budgets, systems, and policies; and guide services through technological, organizational, and scholarly change.

Within this framework, the Associate Director for Resource Sharing, Reserves is a key contributor, providing strategic oversight for some of the Library's most complex and externally dependent access services. The role advances institutional priorities through leadership of resource sharing and course reserves programs, stewardship of critical consortial relationships, and continuous assessment of services that shape user experience and institutional reputation.

This position will be assigned a rank of Librarian 3 to Librarian 5 based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: (Use the "Apply for this Job" box below)./YULRanks

Promotions.

Required

Skills and Abilities

• Library Systems and Resource Sharing Technologies:
  Experience working with library systems, reserves or resource sharing software and services such as Alma, Primo, Ares, ILLiad, ReShare, RAPID, sipx, or OCLC.
• Strategic and Operational Leadership:
  Demonstrated ability to provide strategic direction while overseeing complex, high-volume access services, including setting priorities, aligning work with organizational goals, and leading teams through change in a research library environment.
• Assessment and Data-Informed Decision Making:
  Proven experience using assessment, metrics, and qualitative and quantitative data to evaluate services, analyze workflows, identify gaps, and implement improvements that enhance efficiency, equity, and the user experience.
• Performance Management and Organizational Development:
  Strong record of supervising, mentoring, and developing staff; fostering a collaborative, inclusive, and high-performing service culture; and effectively managing performance, workload, and professional growth.
• Collaboration and Communication:
  Excellent interpersonal, written, and oral communication skills, with the ability to work effectively across…