Superintendent- Modernization (New Haven) TK Elevator Corporation

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020.

The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services.

With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Superintendent
- Modernization in New Haven, CT.

Responsible for successfully managing modernization projects and crews so that jobs are completed timely and profitably, and the department continues to grow in volume and meets or exceeds the annual budgetary plan.

• Supervises modernization field employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
• Administers company safety program. Includes performing safety audits as required and when necessary and stressing the importance of safety to all employees.
• Plans, directs and prioritizes elevator modernization projects and manpower needs; utilizes project management software and other scheduling tools.
• Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue.
• Manages jobsites from survey through the completion of the modernization process documenting and advising on modernization project progress for work not included. Includes trouble‑shooting problems with mechanics, performing quality audits and meeting with customers to review progress.
• Manages subcontractor schedule and performance on turn‑key projects.
• Develops and maintains strong working relationships with owner, elevator consultants, and architects.
• Identifies, reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write‑offs, credits and other necessary approvals.
• Maintains up‑to‑date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods;
  Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team.
• Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees.
• Determines what materials need to be ordered for job completion, and coordinates and arranges for sub‑contracting portions of job.
• Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customers; documenting findings.
• Performs other duties as may be assigned.

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experience
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management and customers
• Ability to define problems, collect data, establish facts and…