Project Turnover Program Manager

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Salary Range

Job Requisition

Overview

Reporting to the Director of Facilities Operations, the Project Turnover Program Manager leads the transition of all capital projects (large and small) into operational service. This role serves as the final "Gatekeeper," ensuring that facilities meet operational standards and data requirements before formal acceptance by the University.

1. Operational Readiness & "Gatekeeper" Authority

• Standardization:
  Create and manage SOPs and turnover playbooks that define the "Operational Readiness" requirements for all capital projects.
• Compliance Audit:
  Validate that all projects—from small asset replacements to large-scale construction—meet safety, regulatory, service, and sustainability needs and standards before turnover.
• Final Approval:
  Serve as the formal sign-off authority for project closeout transfer to operations, ensuring all punch-list items are resolved.

2. Information Management & Assetworks (CMMS)

• Data Integrity:
  Oversee the migration of accurate asset data into Assetworks, ensuring immediate transparency for maintenance teams. Coordinate with Maintenance Planning Manager on data transfer and setup (naming, templates, documentation,…)
• Asset Lifecycle Deliverables:
  Audit and organize the transfer of critical documentation, such as:
  • Accurate As-Built drawings and BIM models.
  • O&M manuals and comprehensive asset inventories.
  • Permits, warranties, and service agreements.
• Warranty Oversight:
  Manage the warranty tracking process and coordinate in-house and third-party vendor obligations to protect university investments. Coordinate with Facilities Operations (Fac Ops) Call Center for appropriate handling of service needs during warranty period.

3. Knowledge Transfer & Training

• Program Development:
  Design and deliver training programs for Fac Ops teams to ensure they are fully prepared to operate new building systems and technologies.
• Proactive Stewardship:
  Facilitate "deep-dive" sessions between Capital Project managers and frontline managers and staff to bridge the gap between construction and long-term maintenance.
• Continuous Improvement:
  Solicit feedback from the Fac Ops community to identify process gaps and refine turnover methods.

4. Strategic Analysis & Leadership

• Performance Metrics: Track and report on KPIs related to turnover efficiency, data accuracy, and equipment performance for senior leadership.
• Cross-Functional Collaboration:
  
  Act as the primary liaison between Capital Projects, Engineering, Site Directors, and external contractors.
• Lifecycle Planning:
  Support Site Directors in capital equipment acquisition and asset inventory reviews to align with long-term university goals.

Required

Skills and Abilities

1. Strategic Facilities Leadership:
Expert in managing capital project transitions for diverse university environments, including research, academic, and athletic facilities. Proven ability to lead "Operational Readiness" for large-scale new construction and renovations, ensuring seamless integration into the long-term facility portfolio.

2. Gatekeeper Authority:
Serves as the primary arbiter for project closeouts, with the authority to audit and enforce strict operational standards. Skilled in establishing stage-gate protocols to ensure all systems are functional and compliant with safety, regulatory, and sustainability requirements before formal handover.

3. CMMS & Data Governance:
Advanced proficiency in Assetworks and data management. Experienced in orchestrating the migration of technical data, including asset hierarchies and preventative maintenance schedules, to ensure immediate data transparency and actionable maintenance records from the moment of occupancy.

4. Lifecycle Integrity:
Specialized in auditing complex turnover deliverables such as BIM models, as-built drawings, O&M manuals, and warranty…