Client Services/Operations Team Lead - RIA
Listed on 2026-09-30
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Management
Client Relationship Management, Banking & Finance
An established RIA in CT is seeking a Client Service Operations Lead to serve as a senior operational resource. This position will report to the Chief Compliance Officer and work closely with the compliance team providing advanced account and industry knowledge to build and maintain high net worth client relationships, oversee complex and high-priority operational activities, serve as a subject-matter expert on custodial and account operations, and help establish and improve Client Service/Operational processes, policies and procedures.
The Client Service Operations Lead will take ownership of complex operational matters while also serving as a resource, trainer and mentor to Relationship Managers, Associate Financial Advisors and other Client Service professionals.
This is an opportunity for an experienced (5yr) Client Service or Operations professional who is ready to take on greater responsibility and leadership within a wealth management environment.
Overall Responsibilities:- Operational oversight and workflow management
- Team training and mentoring
- Process and policy development
- Custodian and vendor relationships
- Complex account and asset movement issues
- Quality control and operational risk management
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