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Senior Station Customer Experience Manager

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Avelo Airlines, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Airport Operations & Services, Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Avelo Airlines, Inc. seeks a Manager of Customer Service to lead operations at HVN and BDL, ensuring a safe, reliable, and caring experience for every Customer.

You will oversee Supervisors and Crew members, coach teams, manage staffing, and partner with Ramp Operations to deliver cohesive service and on-time performance.

The role requires strong regulatory knowledge (DOT/FAA/TSA/ADA), CRO certification or plan to obtain, and a flexible schedule including nights, weekends, and holidays.

Join us at Avelo Airlines, Inc. as our next Senior Station Customer Experience Manager in New Haven, CT, United States.

Our group is growing, and we are hiring a Senior Station Customer Experience Manager in New Haven, CT, United States.

This opportunity is for the Senior Station Customer Experience Manager role at Avelo Airlines, Inc.

We are seeking a motivated Senior Station Customer Experience Manager to join Avelo Airlines, Inc. in New Haven, CT, United States.

Position Requirements
10+ Years work experience
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