Registered Nurse; Pediatrics

Fair Haven Community Health Care

Fair Haven Community Health Care (FHCHC) has been an innovative and vibrant community health center for over 54 years, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, FHCHC takes pride in being a healthcare leader dedicated to delivering high‑quality, affordable medical and dental care to everyone, regardless of insurance status or ability to pay.

FHCHC’s extensive range of primary and specialty care services, along with evidence‑based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC’s mission is to enhance the health and social well‑being of the communities we serve through equitable, high‑quality, and culturally responsive patient‑centered care.

Nurses provide patient care and leadership support to the Care Team by collaborating with team members and performing high‑quality, cost‑effective nursing care using the nursing process—assessment, diagnosis, planning, implementation, and evaluation. Nurses strive to promote health maintenance and restoration of the patient’s health and wellbeing in a collaborative approach with all Team members, guided by FHCHC policies, standards of care, and mission.

• Independently carries out assignments; providing direct patient care in clinic or via telephone.
• Collaborate and lead within the Patient Care Team.
• Provides supervision and collaborates with Licensed Practical Nurses in developing the patient’s plan of care.
• Provides supervision of Medical Assistants within the care team.
• Delegates appropriate tasks to the LPN and Medical Assistant in the provision of patient care.
• Documents in patient’s EMR, processes forms & performs follow‑up phone calls related to the patient’s plan of care.
• Key participant in Care Coordination within the patient care team.
• Plans patient care using the nursing process (Assess/Plan/Implement & Evaluate).
• Conducts patient education and documents education and patient’s response to teaching in the patient record.
• Positively contributes to FHCHC mission.

• Delivers excellent nursing care in a patient‑centered medical home care model.
• Demonstrates nursing leadership within the Primary Care Team and greater FHCHC community.
• Contributes to and fosters advancement of nursing, medical care, and quality improvement at FHCHC and the community.

• Serves as an integral member of the care team and supports teamwork.
• Participates in pod functions such as huddles and pod meetings.
• Participates in team and departmental meetings.
• Oversees team flow and assists the session in running on time by delegating appropriate tasks to maximize clinic efficiency.
• Addresses patient complaints or concerns and documents in the patient record. Consults nursing management with any risk‑management issues.
• Assists the nurse manager in reviewing daily schedules and suggesting coverage solutions when needed.
• Responds to emergency situations per FHCHC protocols.
• Performs and documents monthly checks on emergency equipment.
• Orders medications per FHCHC policies.
• Keeps the medication room and supply inventory items well stocked per par levels.

• Supervises the LPN and medical assistants, providing general oversight.
• Assists in completing employee annual clinical competencies and provides feedback to the nurse manager on performance reviews for direct reports (LPN/MA).
• Provides goal‑oriented coaching, counseling and other forms of support to direct reports (LPN/MA).
• Demonstrates principles of good patient care management and communication skills.

• Performs phone/electronic message follow‑up.
• Places calls to patients to answer questions, conduct patient assessments, or review lab results as directed by the PCP.
• Assists in completing patient forms, as needed.
• Follows all FHCHC EHR documentation policies and procedures.