Neuroscience Nurse Navigator

Overview

The Renal Nurse Navigator is a key member of the nephrology team, serving as the primary point of contact and coordinator for multidisciplinary clinical care. The role focuses on ensuring patient and family preparedness, safety and quality of care, and the implementation of patient‑centered protocols.

• Navigate the patient and family across care settings according to the established patient care plan and clinical pathways.
• Ensure the patient and family have appropriate information, understand and possess the capacity and tools to adhere to the therapeutic plan.
• Bridge patient and family care among and between various disciplines, services, and points of care encountered by the patient/family.
• Optimize patients for treatment protocols according to guidelines and best practices.
• Collect patient data for new patients using established assessment guidelines prior to initial visit to assess current and projected future needs.
• Develop a patient and family education plan based on assessment findings, teaching styles, and special needs.
• Interface with interdisciplinary team members to schedule laboratory and diagnostic studies, procedures, and therapeutic interventions.
• Collaborate with team members to develop and implement clinical tools, protocols and guidelines relevant to new patient access and navigation; evaluate tool effectiveness and report to team.
• Support the Yale team(s) in ensuring that Patient Experience standards reflect the YNHHS Mission, Vision, Values and uphold Standards of Professional Behavior.
• Advocate for the professional nurse as a key member of the inter‑professional team.

Education:

Bachelor's Degree in Nursing required;
Master's Degree in Nursing or Healthcare preferred.

A minimum of 2 years experience with patients suffering with renal disease(s), hemodialysis patients, and/or peritoneal dialysis patients in inpatient or outpatient care areas, clinical process improvement, outcomes management, case management, and physician relations.

Candidate must be comfortable working in a fast‑paced, complex academic medical environment. Must possess understanding of scope of practice, clinical care delivery procedures, organizational dynamics, and process improvement processes. Must be self‑motivated, goal oriented, able to work independently, and capable of developing relationships and working collaboratively with patients, families, physicians, clinical staff, hospital departments and outside organizations. Excellent assessment, communication, and organizational skills are required, with the ability to manage multiple priorities.

Critical thinking, analysis and assessment skills for process improvement planning and monitoring are essential. Proficiency in data management is ideal.

EEO/AA/Disability/Veteran