Bilingual Quality Assurance Specialist

Job Overview

As a Bilingual Quality Assurance Specialist (Automotive Parts), based in Austin, you will play a pivotal role in ensuring the quality and accuracy of our powerful experiences. Your bilingual (English/Spanish) skills and industry expertise will be key to improving the reliability of our platform. This is a groundbreaking opportunity to merge your automotive knowledge with innovative technology in a dynamic and collaborative environment.

• Perform end-to-end testing of our human to AI interactions and experiences that automotive professionals use to purchase parts.
• Conduct the test in both English and Spanish to guarantee accuracy and consistency.
• Validate AI fitment clarification behavior to provide accurate answers.
• Examine call transcripts and logs, generating clear and actionable defect reports.
• Offer input on new features and requirements based on testing results.
• Support catalog quality initiatives to resolve data content issues impacting fitment and lookup accuracy.

• Bilingual proficiency in English and Spanish, comfortable with phone-based testing.
• Strong automotive parts and fitment knowledge from supply chain or repair service experience.
• Familiarity with automotive catalog concepts and/or Auto Care ACES/PIES.
• Experience in structured Quality Assurance testing, including writing test cases, reproducing issues, and detailing defects.
• Diligence with the ability to work with call transcripts and logs.
• Strong communication skills and follow-through with product, engineering, and operations teams.

• A deep understanding of how shops order parts and a dedication to improving this experience.
• A persistent focus on ensuring accurate part and fitment.
• Eagerness to join a team working on next-generation technology for the automotive parts industry.
• A strong enthusiasm for the automotive industry combined with practical experience in automotive repair or parts distribution.

Base pay range: $61,600 - $103,600. Base pay may vary depending on location, skills, and experience. The total compensation package may include a target bonus and restricted stock units, in addition to a full range of medical, financial, and other benefits such as 401(k) eligibility and paid time off, including parental leave. Details of participation in these benefit plans will be provided to recipients of an employment offer.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or any other legally protected status. If you have a need requiring accommodation, please contact us at  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment;

an employer who violates this law shall be subject to criminal penalties and civil liability.