Community Manager Class A Mixed Use Residential - Lease

Spinnaker Real Estate Partners is a second-generation real estate company specializing in the acquisition, development, ownership, and management of commercial and residential properties, with its corporate office based in Fairfield County, CT. Since its inception in the 1950s, the company has completed projects valued at over $1.5 billion, including over 3.5 million square feet of commercial space and thousands of multi-family units across the country.

Spinnaker is recognized for its focus on urban redevelopment, high design standards, and innovative execution of complex mixed-use projects. The company is deeply committed to its communities and is known for fostering collaborations with state and local governments, community stakeholders, and non-profits to create projects of lasting value.

The role of Community Manager will include day-to-day leasing, maintenance, and management operations at our Mixed-Use Class A Residential Community in New Haven, CT.

• Primarily responsible for hiring, directing, and motivating the onsite team to achieve community goals as well as related customer service goals.
• Takes leadership of performing/executing the daily leasing and move-in process while ensuring customer satisfaction through all facets of the leasing process.
• Responsible for the marketing activities of the property to ensure budgeted occupancy goals.
• Show and lease apartments to potential residents and complete applications and lease documents for move in.
• Manage brand awareness, local outreach, and vendor and community partnerships.
• Identify and coordinate with the maintenance manager, the maintenance schedule and prioritize projects within budget limits.
• Ensures both interiors and exteriors of the property are well maintained.
• Prepare annual property budgets/business plan as well as monthly financial reports.
• Must be knowledgeable of current market conditions and trends.
• Multi-tasking capacity in a high paced environment is required.
• Responsible for the renewal process and resident retention program.
• Courteous, efficient handling of resident requests and complaints with a high degree of customer service.
• Ability to assist sister communities as needed.

• Ability to follow verbal and written instructions.
• Class A residential experience is preferred.
• Lease-up experience of a Mixed-Use Community is preferred.
• Commercial leasing experience is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Proficiency in Yardi platforms is a plus.
• Good interpersonal and analytical skills.
• Knowledge of local and federal Fair Housing law is required.

Job Type: Full-time

• Property Management: 4+ years (Required)
• Customer Service
  
  Skills:
  
  4+ years (Required)

• Bachelor's (Preferred)

• United States (Required)

• Salary to be commensurate with experience.
• Bonuses
• 401(k)
• 401(k) matching
• Health insurance
• HSA/FSA options
• Life insurance
• Paid time off
• Vision insurance

• Monday to Friday

This position is contingent upon the successful completion of a background check and a drug screening. All screenings are conducted in compliance with applicable laws and with the candidate’s written consent.