Store Manager - Groton, CT

Company Description

The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family‑owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area with an annual fuel volume of over 700 million gallons.

We offer each of our customers superior customer service and support, provided by innovative, dedicated, talented and experienced employees.

General Manager

Groton Store 36

Full‑time

We are seeking highly talented individuals with a proven track record in management and leadership in the retail/convenience field. The position requires experience managing a high‑volume business and excellent communication skills. The ideal candidate is talented, motivated, intense, progressive, and possesses a "Do Whatever It Takes" attitude. Compensation is based on qualification and ability, with a bonus plan structured as an ownership‑style incentive.

The full PMG benefits package, including health, 401(k), and other options, is available. Relocation costs may be considered.

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG values, goals, rules, regulations, processes and procedures. The GM is accountable for maximizing store profitability through team development, operational excellence, sales building, and financial performance management. The GM is responsible for both customer and associate satisfaction and will ultimately select, develop, and lead a highly effective team.

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG sales strategy, action plans, and business processes developed by Store Operations Teams to maximize sales building.
• Analyze income statements and utilize reports to ensure store profitability.
• Supervise and lead day‑to‑day task assignments and performance for all associates and managers.
• Manage and accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage labor and team schedules.
• Perform work with integrity, honesty, and respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and opportunities.
• Monitor local competition through price surveys and other tools, and communicate findings to Store Operations.
• Ensure the store meets and exceeds operational excellence standards.

• High school diploma or GED;
  Bachelor’s degree in business or related field preferred.
• Experience leading and building a highly effective team.
• Experience selecting, training, and managing staff performance.
• Availability to work all shifts, weekends, and holidays.
• Reliable transportation.
• Excellent leadership skills in a fast‑paced environment.
• Exemplary customer service skills.
• Ability to implement positive change through coaching and development.
• Self‑motivated with the ability to work with little or no supervision.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent multi‑tasking ability.
• Goal‑oriented with exceptional organizational skills.
• Ability to lift/carry up to 35 lbs.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.