Retail Display Installer – Technology

Retail Display Installer – Technology

Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement

Schedule: Work Monday–Friday | Weekends are not required!

Role: 2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including:

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan‑ograms and client‑specific directives
• Executing early morning installations and coordinating with a team of 2+ people when required
• Managing virtual software and ensuring successful execution of related tasks and timelines
• Participating in training and certification programs

Job Type: Per Required Need

Work Location: Market – SS – CT – New Haven

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install, build, and maintain displays, end caps, and fixtures.
• Complete necessary forms, surveys, and images associated with each job before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installation teams, providing solution feedback.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate in training and certification programs.
• Track, record, and communicate activity via designated systems and workflows.
• Available for weekend assignments as needed.

• Hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives as provided, executing fully and completely.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Foster collaboration and communication with internal teams, clients, retailers, and field representatives.

• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Set a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continually improved according to established shared service field KPIs.
• Be open to provide and receive feedback.

• Age / Eligibility: Must be 18 or older (due to insurance requirements);
  Must be authorized to work in the United States.
• Availability: Flexible availability Monday through Friday;
  Weekend and holiday availability as needed;
  Early morning and late-night availability as needed;
  Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities: Climb a ladder up to 10 feet;
  Safely lift and carry up to 60 lbs;
  Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  Effective communication via phone, text, and email;
  Use a smartphone for clocking in/out, photos, apps, and internet;
  Respond promptly (typically within 24 hours of contact).
• Education: High school diploma or equivalent…