Store Office Representative

Do you love working in retail AND an office setting? Well working in our retail store office will give you a balance of face‑to‑face customer service and the ability to multitask in a high‑volume store where you can assist customers with routine administrative duties while giving the ultimate customer experience.

This position is part‑time or full‑time and starts at $18‑$20 per hour. The schedule varies and includes nights, holidays, and weekends.

• Great benefits – medical, dental, vision, employee discount and more!
• Unique culture
• Flexible work schedule
• Fast‑paced environment – your days will fly by.
• Career growth – the possibilities are endless.
• The best of both worlds – work in an office position and in a retail environment to WOW our customers in person and over the phone.

At Jordan’s, We Live The J‑Way! Our average employee tenure is 12 years. Every day, our team embodies values that make a real difference.

• We care… a lot – because kindness and support are at the heart of everything we do.
• We do the right thing – integrity is non‑negotiable.
• We dare to think differently – innovation keeps us ahead of the game.
• We make work fun – yes, fun! Because great energy fuels great work.

• Interacting with customers in a courteous and professional manner, creating raving fans.
• Assisting sales consultants with finalizing sales orders, including payment transactions and delivery setup.
• Triaging incoming phone calls.
• Contacting customers to resolve delivery and service issues, and coordinating with various departments to resolve any issues.
• Reconciling the cash drawer at the end of each shift.

• Proficient computer skills and the ability to learn new programs.
• Ability to interact with customers in a friendly and courteous manner.
• Excellent mathematical and organizational skills.
• Must be able to read and communicate effectively.
• 1–2 years of retail experience preferred but not required.

Pay Range: $18‑$20 per hour.
We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.