Service Technician

Structure Works
- Embedded
New Haven, CT, USA

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry‑leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients’ needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our security business unit.

• Perform account responsibilities including preventative maintenance and inspections of security access control, intrusion alarm and IP video camera systems, and service work at all customer locations.
• Maintenance of all systems supported.
• Coordination of tools and materials required to complete work as scheduled.
• Daily work and coordination with customer.
• On Call service rotation.
• All other duties at the direction of the Operations & Service organizations.
• Inspection & Service of Customer Sites.
• Work in harmony with fellow technicians.
• Daily working hours; 7:00 am – 3:30 pm.

• Valid Connecticut Low Voltage License is required.
• 2 to 3 years' experience in security industry inspections and maintenance.
• Trade school certification in related electronics field or equivalent course completion.

• OSHA 10 certification preferred.

Compensation: starting $30s+/hour, commensurate with experience.

Disclaimer:
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at  Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.