Assistant Director of Student Financial Services

Director of Social Services

Location: New Haven, CT

Employment Type: Full-time

• Implement and document a plan of care related to residents' social and emotional needs in the electronic medical record.
• Collaborate with nursing, MDS, and rehabilitation departments to facilitate discharge plans for residents.
• Inform and educate staff, residents, families, and responsible parties about residents' personal and property rights and health service rights.
• Maintain updated resources for residents and families, including community resources and service agencies.
• Maintain a record of all reported concerns, assist in resolving them, and ensure appropriate follow-up and documentation.
• Be easily accessible to residents, families, and staff.
• Provide timely referrals to appropriate agencies for assistance (e.g., conservatorship applications, Medicaid applications).

• Bachelor's or Master’s degree from an accredited program in Social Work or related field.
• Previous experience in a long‑term care facility and familiarity with current Requirements of Participation regulations.
• Knowledge of admissions and discharge procedures, residents' rights, and documentation requirements in accordance with current regulations and guidelines.
• Attention to detail, good follow‑through skills, and ability to prioritize multiple tasks.
• Innovative with the ability to find creative ways to serve diverse resident needs and maintain a customer focus.
• Vehicle and valid driver’s license.
• Demonstrates cooperation and ability to work as a team.
• Patience, tact, enthusiasm, and a positive attitude toward residents and their support networks.
• Ability to remain calm in stressful situations.
• Ability to communicate with residents, staff, and family members professionally.

• Scholarships and career growth opportunities.