Case Manager II First

2nd Shift FT 40 hours – Monday – Friday 9 am – 5 pm

Position:
Case Manager II

Program:
Housing First

Scope of Service:
The Case Manager II provides a comprehensive array of support focused on skill building and case management activities, supporting clients to achieve a meaningful level of independence and well-being. The role includes completing screenings and assessments, developing person‑centered care plans, providing rehabilitative supports, skill building for activities of daily living, facilitating psycho‑education groups, and promoting socialization and community integration. The Case Manager also completes program documentation, assists with maintaining a clean environment, and performs other duties as assigned.

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g., modeling, prompting, hands‑on assistance).
• Develops, implements, and monitors person‑centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education, and employment.
• Assists the client in identifying potential barriers to achieving their aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments, and activities.
• Supports clients in learning local transportation and providing transportation as needed, including transportation via personal vehicles in community‑based settings and shared‑living programs.
• Conducts regular apartment/room inspections and assists clients with maintaining cleanliness of their living spaces.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co‑facilitates psycho‑educational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• Administers breathalyzer tests and urinalysis samples as applicable.
• Conducts rounds within the program and participates in staff and All Treater’s meetings, rounds, and supervision.

• Preferred:
  Bachelor’s degree with a minimum of one (1) year experience. High school diploma considered with two (2) years of experience, including one (1) year working with Continuum.
• Prior experience working with people with persistent chronic mental illness and/or addiction.
• Valid driver’s license required; reliable vehicle required in community‑based settings and shared‑living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle.
• CPR/First Aid certification offered as part of orientation; employee responsible for maintaining ongoing certification.
• Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping.
• Knowledge of the community support system and resources preferred.

• Competitive wages
• 401(k) with company match up to 3.5%
• Medical, dental, and vision coverage
• FSA and dependent care accounts
• Company‑sponsored employee assistance program
• Company‑sponsored life, AD&D, and LTD
• Colonial supplemental insurance
• Vacation, PTO & sick time for eligible FT 40 & PT (2039-hour)

• Connecticut paid sick time for all employees up to 40 hours a year
• 12 company holidays paid at double time (hourly employees)