T H Resident Support Specialist-Harkness Hous

Part Time (15 Hours/Week), FLSA Non-Exempt, Non-Essential Resident Support Specialist
- Harkness House

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Under the direction of the Director of Veteran Services & Middlesex Emergency Services, the Residential Supervisor registers and provides supervision, safety, organization, and program management support to Harkness House residents. The Residential Supervisor will also collaborate closely with the Harkness House Coordinator, Veterans Administration, Recovery House Staff, and other community-based providers. Columbus House residential staff will provide an environment that reflects the core values of Trauma-Informed Service:
Safety, Trustworthiness, Choice, Collaboration and empowerment.

• Perform hourly rounds
• Supervise Harkness House residence to ensure compliance with all house rules
• Assist in providing security of Harkness House
• Maintain hourly logs
• Collaborate with other agencies and social service providers
• Oversee intake, departures and daily roster and programs
• Supervise resident chores
• Attend agency and program meetings as scheduled
• Complete all required reports/incident logs
• Enter data into the computer as directed
• Provide shift coverage to other RS staff (Recovery House) when needed
• Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer
• Other related duties as assigned

• High School Graduate or equivalent
• Demonstrated the ability to manage, motivate and direct consumers
• A complete knowledge base of all aspects of the delivery of residential services for the homeless population
• Excellent organizational and time management skills with a deadline-oriented mindset
• Able to lead educational groups
• Proficient in Microsoft Office and other common desktop applications
• Able to effectively use the local network of substance abuse, mental health, and social services providers
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Knowledgeable of local housing and vocational/entitlement programs
• Culturally competent; must possess the capacity to work within a team and foster teamwork
• General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions
• Able to meet all documentation requirements
• Able to promote a Harm Reduction philosophy within the work environment
• Strong empathic skills coupled with a high degree of reliability and punctuality

Supervised by:
Director of Veteran Services and Middlesex Emergency Services Salary: $18 per hour

Schedule:

Saturday 5pm-10pm, Sunday 5pm-10pm and Tuesday 5pm-10pm

Equal Opportunity/Affirmative Action

Employer:

Protected Veterans and Individuals with Disabilities Encouraged to Apply