Benefits Coordinator

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Full Time New Haven, CT, US

Salary Range: $25.00 To $25.00 Hourly

Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection

Full Time

Salary Range: $25.00 Hourly; higher rates may be considered based on relevant experience

Schedule: 40 hours/wk., M-F 8 am – 4 pm

Chapel Haven Schleifer Center is an award-winning nonprofit company devoted to empowering adults with disabilities to live independent and self-determined lives. We believe self-advocacy supports the growth of our individuals and collaborate with them to create services that foster independence. In 2022, we celebrated 50 years of excellence in the field of disabilities and continue our dedication to building a diverse, inclusive, and authentic workplace.

If you share our core values of dynamic diversity, caring collaboration, individual integrity, and community connection, we want to hear from you!

• Comprehensive benefits :
  Full-time employees receive a complete benefits package, including paid time off and tuition reimbursement.
• Flexible Opportunities: Part- time employees enjoy a flexible schedule, valuable hands-on experience, and the opportunity to make a meaningful impact on the lives of the individuals we support. Select Benefits may also be available.
• Room for growth: We offer a professional yet warm and welcoming workplace with opportunities for career advancement
• Staff longevity and Development: over 50% of our staff have been with us for 5+ plus years, many of whom started in entry-level roles and have grown into fulfilling, long-term careers spanning 10 plus years.
• A culture of Community and Compassion: We take pride in our strong sense of community, teamwork, and dedication to making a difference in the lives of those we serve.

Join us and become part of the team that values professional growth, meaningful work, and a culture of care!

Chapel Haven is seeking a Benefits Coordinator to oversee the day-to-day management of a caseload of 50–100 community members who subscribe to our Benefits Maintenance Service. The Benefits Coordinator will work closely with families, colleagues, and various federal, state, and local agencies—including the Social Security Administration, Connecticut Department of Social Services, Department of Developmental Services, and Department of Housing Section 8—to process and maintain benefits.

This role requires strong attention to detail, compliance with reporting deadlines, and effective communication to ensure the seamless continuation of benefits for the individuals we serve. If you are a detail-oriented professional with experience in benefits administration and a passion for helping individuals maintain their entitlements, we encourage you to apply.

• Manage a caseload of 50–100 adults receiving benefits services.
• Maintain active files and case notes documenting account activity.
• Serve as the Chapel Haven liaison with Connecticut DSS to apply for Medicaid, SNAP, and other entitlements.
• Work with the Social Security Administration (SSA) to compile and submit monthly wage reports while ensuring adherence to income guidelines.
• Review and file correspondence appropriately within one week of receipt.
• Prepare necessary paperwork for benefit changes and submit required reports on time.
• Ensure compliance with all federal, state, and local reporting deadlines to prevent disruption of benefits.
• Promote the Benefits Office and provide educational information to families while adhering to guidelines and avoiding direct recommendations or guarantees regarding benefits eligibility.
• Host online and in-person benefit information sessions, attend planning meetings, and refer families to appropriate resources when necessary.
• Host occasional after-hours benefit information sessions, not to exceed four (4) sessions per year.
• Accompany individuals to DSS, DDS, or SSA appointments to assist with resolving issues and submitting required paperwork.
• Schedule and attend hearings as…