Senior CRM Engineer

Job title:

Senior CRM Engineer

Location:

Naven Haven, CT/ Hybrid

Overview
The Senior CRM Engineer, will design, develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The Senior CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.

Core Responsibilities
" Create Microsoft Power Apps
" Develop Proof of Concepts (PoCs) to test new functionalities
" Design, develop, test, and implement D365 Power Apps and related flows
" Design, develop, test, and implement custom features and processes in Microsoft Dynamics
" Participate in business case creation and estimation of work
" Recommend and implement best practices
" Consult with business to modernize business processes by leveraging Power Apps and automation
" Assist in communicating new features released to users
" Create and maintain application solution documentation
" Assist in writing user guides for newly developed apps
" Monitor and troubleshoot performance or other issues when needed
" On-call and/or after-hours work required
Skills Qualifications
" Must be able to manage multiple projects simultaneously with the ability to work well under pressure
" Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.
" Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities
" At least 4 years of hands-on development experience with CRM solutions , D365 / CRM and/or Power Platform experience preferred
"

Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service
" Excellent UI design skill and hands on experience in designing and developing entities in Power Apps.
" Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.
" Experience Using API custom-connectors within Power Apps.
Education
" Bachelor s Degree in Computer Science, engineering or relevant field
" 6+ years hands on CRM experience
" 3+ Year of Building Power Apps and Flow structure driven Apps
" 8+ years IT experience
" Strong problem-solving skills -- must be able to think critically and independently