Manager, Transportation Operations
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listing for:
Yale University
Full Time
position
Listed on 2026-02-07
Job specializations:
-
Transportation
-
Management
General Management
Salary/Wage Range or Industry Benchmark: 65000 USD Yearly
USD
65000.00
YEAR
Job Description & How to Apply Below
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community‑eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$65,000.00 - $
Overview
Shape the future of campus mobility at Yale.
Joining Yale means becoming part of a world‑class institution dedicated to innovation, sustainability, and community. Yale’s Transportation Department – encompassing Transit Operations and Fleet Management – keeps the University connected across three campuses and key partners such as Yale New Haven Hospital and the VA Hospital. The department operates year‑round, seven days a week, serving over 800,000 passengers annually through a network of shuttle lines, accessible routes, and charter services for major events.
The accessible transit program supports more than 300 community members with disabilities, ensuring equitable access for all.
Fleet Management oversees nearly 500 university‑owned vehicles
, maintaining excellence in compliance, maintenance, GPS tracking, fuel management, procurement, emissions testing, and registration.
The Transportation Operations Manager provides strategic and hands‑on leadership for Yale’s shuttle and fleet programs. This role ensures seamless, safe, and efficient transportation services while driving continual improvement in compliance, performance, and customer experience. The ideal candidate will bring proven expertise in both transit operations and fleet management, preferably within a university or large institutional setting. Transportation Operations Manager leads data‑driven initiatives to increase service reliability, reduce costs, and advance Yale’s sustainability and accessibility goals – supporting the University’s mission and its community.
The Transportation Operations Manager:
Oversees shuttle routing, schedules, passenger volumes, service metrics, and customer communications.Coordinates vendor partnerships (Trans Dev, Downtowner, Holman Maintenance, Wex CD, Hocon, and others) to ensure contract compliance and service quality.Supports fleet operations including maintenance tracking, DOT and emissions compliance, and vehicle registration using systems such as Collective Data.Develops and implements strategies to enhance service efficiency, responds proactively to operational issues, and ensures uninterrupted service delivery.Collaborates with University departments and procurement and sustainability teams to align operations with safety, budget, and environmental objectives.Plans, directs, and evaluates operational programs aligned with University goals.Develops and executes implementation plans for transportation initiatives and technological upgrades.Partners with analysts, vendors, and internal departments to streamline processes and champion best practices.Identifies risks, establishes performance metrics, and manages communications for major service projects.Prepares budgets, timelines, and reports reflecting outcomes and continuous improvement.Serves as the primary liaison for key transportation contracts and resolves complex operational challenges.Required
Education and Experience Bachelor’s Degree in a related field.Minimum of four (4) years of professional experience in transit operations and fleet management, including demonstrated leadership in a university or large institutional environment.Experience managing shuttle systems and accessible transit programs is highly preferred.Required
Skills and AbilitiesProficiency in Microsoft Word, Excel, and Outlook, with the ability to learn new data and scheduling systems.Strong verbal, written, and interpersonal communication skills.Demonstrated initiative, accountability, and timely follow‑through on issues.Excellent organizational skills and ability to manage complex logistics and multiple priorities.Meticulous attention to detail, ensuring accuracy and compliance in documentation and operations.Principal Responsibilities
In support of the overall mission, plans, directs, and oversees…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
