Superintendent Trainee

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Full Time Gateway New London New London, CT, US

7 days ago Requisition

The Superintendent Trainee participates in a structured development program designed to prepare candidates for terminal and vessel operations leadership roles. This position provides hands‑on training in marine terminal operations, labor relations, customer service, safety, environmental compliance, financial administration, and personnel management. The trainee will work closely with experienced superintendents and operational leaders to develop the knowledge, skills, and leadership abilities necessary to manage safe, efficient, and productive waterfront operations.

As a member of the team, you will contribute to the success of port operations while developing a rewarding career in the maritime industry.

• Develop a comprehensive understanding of terminal facilities, operational processes, and equipment layouts.
• Learn the role of equipment maintenance in supporting safe and efficient operations.
• Utilize operational equipment and complete required equipment inspection checklists accurately and consistently.
• Learn equipment procurement processes and determine operational equipment requirements.
• Read, interpret, and execute vessel stowage and loading plans.
• Monitor cargo handling activities to ensure compliance with vessel plans and operational requirements.
• Develop a working knowledge of commodities handled by the terminal.
• Review vessel schedules, ship lists, and estimated times of arrival (ETAs).
• Communicate operational updates and schedule information to vessel agents and customers.
• Conduct vessel inspections and review vessel gear certifications.
• Monitor loading and unloading operations to ensure compliance with stowage plans, customer requirements, and safety standards.
• Review prior shift documentation and maintain accurate turnover notes and operational records.
• Communicate operational changes involving loading plans, customer requirements, ballast conditions, stowage plans, and destination draft restrictions.
• Develop an understanding of rail operations and rail operation plans.
• Apply operational knowledge to support efficient vessel and terminal operations.

• Build and maintain positive relationships with customers, vessel representatives, and business partners.
• Participate in customer meetings involving operational planning, goal setting, problem-solving, and performance reviews.
• Learn customer requirements and service expectations.
• Manage customer communications effectively while maintaining strong working relationships.
• Remain informed of customer needs and expectations related to company services.
• Identify and support key business relationships within customer organizations.
• Develop an understanding of legal principles related to cargo liability and common carrier responsibilities.
• Learn reporting requirements and processes related to payroll, timekeeping, operational reporting, purchase orders, expense reporting, and administrative deadlines.
• Assist with timesheet management and workforce administration as needed.

• Learn and apply company and site‑specific safety policies and procedures.
• Support injury and illness prevention initiatives.
• Conduct and document accident investigations and incident reporting in accordance with company requirements.
• Perform pre‑shift inspections and safety compliance audits.
• Participate in safety meetings, training programs, and corporate safety initiatives.
• Complete assigned site safety audits.
• Promote a culture of safety and regulatory compliance throughout all operations.
• Take an active role in identifying and correcting unsafe conditions and behaviors.

• Learn and understand facility security requirements and applicable Facility Security Plans.
• Participate in security drills and emergency response exercises.
• Develop knowledge of environmental regulations governing terminal operations.
• Learn the…