Sales Team Administrator

The Sales Team Administrator provides administrative and project support to the sales team — managing order documentation, project records, CRM data, and manufacturer communications so projects move smoothly from quote through delivery.

• Receive, organize, and track manufacturer order acknowledgments through delivery, monitoring lead times and shipment status
• Process order changes, including address updates, expedited production requests, and manufacturer revisions
• Assist with returns, credits, RGA requests, and lien waiver / project compliance documentation
• Create, organize, and distribute submittals, O&M manuals, and closeout documentation
• Collect and maintain manufacturer warranty documentation and organized electronic project files
• Maintain and update CRM records, including customer contacts, project details, and sales activity
• Coordinate sample requests and maintain inventory records for sales and manufacturer materials
• Identify and implement improvements to documentation, CRM, and order-tracking workflows

• Familiarity with Excel, Word, Outlook, and other Microsoft software products
• Ability to prioritize and manage multiple projects efficiently
• Detail-oriented with strong written and verbal communication skills
• Strong project and time management skills

• 4-year or 2-year associate's degree
• Familiarity with Salesforce
• Desire and flexibility to learn new tools and processes

• Order acknowledgments, shipment updates, and project documentation are processed accurately and on time
• CRM and customer data remain complete, organized, and reliable
• Submittals, O&M manuals, warranty documents, and closeout packages are delivered efficiently
• Project information is easy to access, current, and trusted across the organization
• Sales team members spend less time on administrative tasks and more time supporting customers and generating revenue

• Competitive base salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Manufacturer-sponsored training and professional development opportunities

TMS Johnson is a leading manufacturer's representative in the commercial HVAC industry, partnering with top-tier manufacturers to deliver high-performance solutions across Minnesota and the Upper Midwest.

Our success is built on strong relationships, deep technical expertise, and a solutions-driven mindset. We take pride in supporting our customers, contractors, and engineers with reliable systems and responsive service.

Building long-term success by taking care of people and the manufacturers we represent.

Takes ownership, builds strong relationships, and follows through

Uses expertise and discipline to help customers win

Clear thinking. Creative solutions. Reliable outcomes.

TMS Johnson is proud to be an Equal Opportunity Employer.