Lead DSP Medical Coordinator - Hope
Listed on 2026-02-28
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Healthcare
Community Health, Mental Health
Overview
The Lead Direct Support Professional Medical Coordinator (Lead DSP Med Coord.) assists clients with activities of daily living, personal cares, and program implementation. Responsible for daily well-being and safety of clients, with adequate supervision. Assists with household maintenance and supports home operations. Coordinates and monitors client health care and medical appointments in a residential setting. Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit serving adults, seniors and children with developmental disabilities, behavioral health needs, and chronic medical conditions for over 50 years in the Twin Cities metro.
Responsibilities- Assists clients with daily cares, medical needs and supports, ADLs and mental health supports.
- Assists individuals with daily routines, providing opportunities for choice and creative options. Routine includes hygiene, domestic tasks, leisure time, grooming, socializing, budgeting, safety and health, studying, homework (if applicable), and participation in the community.
- Plans and implements recreation, leisure and community activities.
- Drives to/from and accompanies clients at appointments and community activities using a company vehicle during all hours of operation.
- Supports individuals in establishing and maintaining community relationships and friendships.
- Understands the person as a unique individual and implements programs according to CSSP, CSSP-A, and Individual Abuse Prevention Plan.
- Provides person-centered services demonstrated through practice, action, and language.
- Maintains knowledge of client history, skills, vulnerabilities, habilitation plans, and emergency procedures.
- Participates in the support team process; assists with developing and implementing goals.
- Maintains and documents prescribed medications, treatments, diets, and exams as directed by CSSP and CSSP-A.
- Maintains confidentiality in accordance with HIPAA and MORA policies and procedures.
- Prepares meals following planned menu and completes weekly food ordering as needed or scheduled.
- Assists with daily housekeeping and household maintenance.
- Completes house quality improvement assessments and addresses identified issues as needed.
- Ensures adequate supervision of clients, including staying on shift until a replacement arrives.
- Works harmoniously with and shows respect to all internal and external individuals.
- Communicates effectively with others at work, verbally and in writing, using the primary language of clients in the home.
- Completes all mandatory training as determined by MORA or 245D regulations.
- Reads and follows company policies and procedures.
- Remains awake at all times unless working an assigned sleeping shift.
- Documents program data and daily log information accurately and in a timely fashion.
- Collaborates with the team to complete other duties as assigned or needed.
Job Responsibilities
- Responsible for scheduling and attending client appointments, preparing referrals and other required documents for clinicians or external parties.
- Oversight of medical appointment information exchange, including documenting and relaying updates or concerns to the IDT as requested, including the MORA Nurse and house team.
- Oversight of the medication administration record (MAR), ensuring it is up to date with current medication lists and information needed per each client.
- Orders all medications, prepares the new MAR at the end of each month, files old MAR, checks medications weekly and removes expired medications.
- Ensures the safe use of adaptive medical equipment (DME) for the clients.
- Attends Medical Specialist trainings and meetings.
Flexible hours are to be used based on client needs, including but not limited to client annual meetings, medical appointments, and day program closures. Flex time is also used to provide oversight and management of administrative tasks within the home, including but not limited to assisting with training, house schedules, onboarding employees, evaluation of employee performance and care for clients, house audits, licensing, and other pertinent matters.
Flex hours are to be worked on-site. All off-site flex hour…
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