Overnight Custodian

Reports to:

Club Manager

Full Time/Part Time/Non-Supervisor/Non-Exempt

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

• Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
• Stock locker room with proper paper product
• Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
• Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.
• Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Cleaner

Club Manager

Full Time/Part Time/Non-Supervisor/Non-Exempt

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

• Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
• Stock locker room with proper paper product
• Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
• Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.

• Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

• Honesty and good work ethic

• Standing and walking at least 75% of the shift
• Reach and feel with hands/fingers/arms at least 75% of the shift.
• Climb, balance, kneel and crouch less than 20% of the shift.
• Talking with members/staff less than 30% of the shift
• Must be able to lift over 100 lbs. less than 20% of the shift.
• May encounter toxic chemicals less than 30% of the shift.

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Planet Fitness - PF Baseline Fitness

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