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Technical Support Specialist — Tier 1

Job in New Iberia, Iberia Parish, Louisiana, 70563, USA
Listing for: PHI Aviation, LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

PHI Aviation, LLC seeks an IT Helpdesk Specialist to act as the first line of support for external users and customers. You will troubleshoot software, hardware, and connectivity issues, document steps, and ensure prompt ticket resolution while coordinating with Engineering and QA teams.

The role emphasizes strong customer service, attention to detail, and a willingness to assist with on-site or remote hardware deployments as needed to keep operations running smoothly.

For the Technical Support Specialist — Tier 1 position at PHI Aviation, LLC, we are reviewing applications now.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New Iberia, LA, United States.

This opportunity is part of our work in Management & Operations, Sales.

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