Payroll Specialist

Job Description

Job Description

§ Support payroll activities primarily in US and Canada populations, including assisting with country-specific payroll inputs, employee questions, reconciliations, vendor follow-up, and documentation requirements.

§ Assist payroll team, employees, and managers payroll questions, including inquiries related to pay, deductions, taxes, direct deposit, garnishments, timekeeping, and payroll timing.

§ Assist with preparing, compiling, reviewing, and organizing payroll-related information for submission to the third-party payroll provider in accordance with established payroll calendars and deadlines.

§ Assist researching payroll issues, data discrepancies, off-cycle payment needs, tax questions, and processing exceptions.

§ Assist with reviewing pre- and post-payroll reports provided by the payroll vendor to support validation of accuracy, completeness, reasonableness, and compliance with Company policies and applicable requirements.

§ Assist with maintaining payroll files, including payroll registers, employee support documentation, vendor reports, tax-related information, audit support, and other required records.

§ Support time and attendance administration, including assistance with timesheets, missed punches, schedule exceptions, approvals, and employee or manager questions related to timekeeping.

§ Work with HR, Benefits, Accounting, and field locations to help ensure payroll inputs are gathered, complete, and available for timely processing.

§ Assist with payroll reconciliations, including benefit deductions, earnings, taxes, garnishments, general ledger postings, funding requests, and quarterly or year-end wage and tax activity.

§ Assist with garnishment processing, including gathering required documentation, coordinating with the payroll provider, supporting employee questions, and maintaining related payroll records.

§ Assist with payroll-related controls by following up on exceptions, approvals, missing information, and open items to support accurate and timely payroll processing.

§ Assist employees and managers with navigation of payroll and timekeeping systems, including basic troubleshooting, process guidance, and escalation of system issues as needed.

§ Support audits, compliance requests, reporting needs, process documentation, and internal payroll procedures.

§ Assist with ad-hoc payroll, reporting, analysis, and process improvement work as needed to support Finance, HR, and business operations.

Global Services company