Receptionist, Administrative​/Clerical

We are looking for a friendly, organized, and detail‑oriented Receptionist to join our team. This position is responsible for greeting patients, managing front‑office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician‑owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward‑thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

• Answer incoming calls on a multi‑line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co‑pays and communicate outstanding balances.
• Check patients out and follow proper check‑out protocols.
• Notify providers of cancellations or scheduling issues.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

• Excellent customer service and communication skills.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Strong interpersonal skills with the ability to work with diverse individuals.
• Detail‑oriented with strong follow‑up and multitasking capabilities.
• Adaptable and flexible in a fast‑paced, ever‑changing environment.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• High School Diploma or equivalent required.
• Previous front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

• Medical and Rx
• Dental
• Vision
• 401K Employer Match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Hospital Indemnity
• Voluntary Term Life and AD&D
• Voluntary Short‑Term Disability & Long‑Term Disability
• Voluntary Critical Illness, Cancer, and Accident Insurance
• Met Life Auto/Vehicle & Home Insurance Discounts

• Vision
• Flexible Spending Accounts
• Met Life Auto/Vehicle & Home Insurance Discounts