Administrative Assistant

Administrative Assistant

We are looking for an Administrative Assistant to support daily service operations near Wood-Ridge, New Jersey. This contract opportunity with permanent potential is ideal for someone who excels at coordinating schedules, communicating with customers, and keeping service-related documentation organized. The person in this role will help ensure appointments, records, and service requests are handled accurately and efficiently while contributing to a positive customer experience.

• Coordinate repair and maintenance visits by arranging schedules between customers and field technicians to support timely service delivery.

• Prepare, update, and finalize service-related work orders while monitoring progress and documenting completed activities.

• Respond to incoming calls and customer messages, address concerns professionally, and help resolve service issues in a timely manner.

• Maintain accurate files for customer accounts, service history, agreements, and required compliance documentation.

• Enter and verify service data in office systems to ensure records remain complete, current, and easy to retrieve.

• Support general administrative office functions, including communication follow-up, document handling, and status tracking for open service requests.