Supply Chain & Demand Fulfillment Associate

Job Details

W2 Contract – Englewood Cliffs, NJ – ONSITE – $20-22/hr

• MS Excel – strong expertise level
• SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non warehouse related) / E-commerce)
• Analytical/Critical Thinking – strong capability

Candidate will be expected to execute the operational duties to support Digital Appliance business related to Direct to Consumer/E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross‑functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker.

• Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization
• Inventory feed, stock out recovery, assortment management, in stock reporting
• Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests
• Communicate product supply to Sales Team and Order Management
• Identify and resolve complex customer order issues in conjunction with Sales and Order Management team
• Reporting and Root cause Analysis
• Daily interaction regarding product availability, allocation, and transition planning
• Proactively identify and challenge activities that will detract from planned objectives
• Maintain a high efficiency workflow process
• Process innovation and creative thinking
• Ability to meet tight deadlines
• Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information
• Partner with logistics planners on outbound logistics issues and account specific service expectations

• Preferred Bachelor’s degree in Supply Chain, Operations, and 2-4 years work experience in relevant field
• Solid experience in a forecasting/allocation environment preferred, or strong experience in operations; strong communication, customer service and organizational skills
• Strong Math, critical thinking and problem solving abilities, detail oriented
• Competency in SAP Systems and Microsoft Office (especially Excel)
• Ability to interact with all levels of management, and work in a fast paced, and dynamic environment
• Self‑motivated but also has the ability to work well in a team, and meet demanding time fences
• Strong customer service and decision making skills
• Weekend and holiday work required as needed