Customer Transportation Specialist

Job Title

Customer Transportation Specialist

Regional

Englewood Cliffs, NJ

Full time. International assignment is not available for this role and relocation for local and international candidates is not provided.

You will be part of a winning distribution operations team recognized as top in the industry since 2012 by Gartner, Inc. This fast‑paced, constantly evolving role gives you the opportunity to manage key strategic functions involved in the distribution of products to key customers.

Specialists move quickly within a challenging environment to support our customers and their strategic goals. This cross‑functional position allows Specialists to gain a rich understanding of both our customers and the supply chain. Team commitment, ongoing business engagement and breakthrough thinking will be required to evaluate key performance indicators (KPIs) to identify distribution solutions that align Magnum and customer strategies.

You’re a born leader: You understand the business priorities and leverage your business knowledge to align with customer needs to execute logistics processes with consistency. You will develop, implement, and lead the cross‑functional, fully integrated processes that enable successful on‑time delivery to our customers and align with our customers to achieve their strategic goals, while being heavily involved in the day‑to‑day process of the transportation team.

You’re a storyteller: You will interact and build positive relationships with internal departments and external partners. Leveraging business acumen, system knowledge, and analytical strengths, you will lead open and strategic communication with internal and external stakeholders regarding carrier capacity, seasonal inventory, volume spikes, and opportunities for synergy, strategy development and growth.

You’re a change maker: You will collaboratively work with internal and external customers (Customer Service, Warehousing, Logistics Procurement, Logistics Operations, and Carriers) to measure performance and improve KPIs to achieve business and customer service goals through reviews of on‑time performance, accessorial reduction, chargeback mitigation, and proactive track‑and‑trace. Your collaboration and strength of relationships will support you in driving continuous improvement through determining root cause, developing and implementing sustainable solutions for long‑term success.

You’re a paradox navigator: You will identify critical issues and elevate appropriately, assemble opportunities and engage appropriate decision makers. Leveraging acumen, your facilitation to gain cross‑functional alignment will drive the business toward best practices that can be shared with peers. You will utilize your highly analytical skills using MS‑Excel, SAP, and Power BI.

• Thinks end‑to‑end and takes ownership for results
• Is comfortable working in a fast‑moving, evolving organization
• Values collaboration, clarity, and low‑ego ways of working

• Bachelor’s degree from an accredited university or equivalent work experience.
• Minimum 2 years in logistics and supply chain (or 6 if no bachelor’s degree attained).
• Experience using advanced Microsoft Excel, Power BI, PowerPoint, SAP, and comfort using integrated computer systems.

Your attitude. You love to work in an evolving and fast‑paced environment and are a master at juggling multiple priorities with pressure to deliver on‑time. You'll have an innate ability to translate numbers into stories and discuss them with a multitude of audiences. Most importantly, you want to improve everything you touch, whether it be processes, problem solving or creative ways of being proactive.

Strong communication and interpersonal skills required.

• Market‑competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and vision coverage
• Health and wellbeing support, including employee assistance programs and…