Customer Support Strategy Process Intern Published: Aftersales Strategy & Pro

Aftersales Strategy & Processes Woodcliff Lake, NJ 13.07.2026

SPREAD ENTHUSIASM. SHAPE THE FUTURE.

SHARE YOUR PASSION.

Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.

This intern will mainly support the areas of parts pricing and performance management, with tasks ranging from complex pricing analysis to tracking and reporting on business support budgets and activities. The intern will also work with different business units to compile and create management presentations. There will be a strong emphasis on independently gaining an understanding of various topics by working directly with program managers to visualize pre-determined talking points and outlines.

The ideal candidate should be able to quickly learn and adapt to new and evolving pricing or financials tools and systems as required. They should also be very analytical and able to perform complex financial modeling and analysis with MS Excel.

This is a full time internship position for our Fall Rotation, from September 7, 2026 through December 11, 2026 in Woodcliff Lake, NJ.

• Development and maintaining of monthly reports on the utilization of the budget
• Identify trends in usage, and keep the stakeholders in line with budget allocation amounts
• Responsible for retrieving and aggregating data from multiple sources
• Utilize dashboards to identify and analyze key indicators and patterns

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university
• Possess a minimum cumulative GPA of 3.0 (not just in major)
• Have completed at least 60 college credits or be at least a rising Junior
• Field of study:
  Business, Finance
• Must attach a copy of college unofficial transcript
• Ability to work part-time (36.25 hours/week)
• Detail oriented and strong communication skills (verbal and written)

• Medical Insurance
• Paid Time Off in addition to Company paid holidays where eligible
• Hybrid work environment
• Intern Vehicle Lease Program

The hourly rate for Undergraduate students is $25.30

The hourly rate for Graduate students is $32.20

The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements.

As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.