Intern Customer Relations Operations and Services Fall

SPREAD ENTHUSIASM. SHAPE THE FUTURE.

SHARE YOUR PASSION.

Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.

Fall 2026 Internship - Woodcliff Lake, NJ September 8, 2026 - December 11, 2026

WHAT AWAITS YOU.

• Design and create dashboards with different departments to support business needs.
• Test (and possibly) create AI tools that support business needs.
• Support the CBS Strategy implementation and the digital transformation along the customer journey.
• Development of tactical steering initiatives and support strategic decisions based on research and data analysis.

WHAT WE ARE LOOKING FOR.

• Currently enrolled in a bachelor s or master s degree program at an accredited college or university.
• US Work Authorization required.
• Minimum cumulative GPA of 3.0 (overall, not just major).
• Completed at least 60 college credit hours at the time of application.
• Ability to work a minimum of 25 hours/week.
• You must submit an unofficial college transcript with your application.

WHAT YOU SHOULD BRING.

• Field of Study:
  Business Administration, Business Analytics, or other related fields.
• Business fluent English.
• Design and implement enhancements to invoicing system via RPA bot.
• Support rollout of new system enhancements with vendors.
  
  Evaluate the Operations, Mobility and Roadside Services processes and work to improve efficiency and satisfaction by identifying trends in data and behaviors.
• Work with Customers to resolve escalated Roadside events and recall inquiries.
• Support, document, and streamline various processes and projects regarding Mobility and Roadside Services.
• Coordinate with internal stakeholders and external vendors to ensure shared targets are met.

WHAT YOU CAN LOOK FORWARD TO.

• Medical insurance coverage, Full-time Interns Only.
• Paid time off in addition to company paid holidays where eligible.
• Hybrid work environment.
• Access to the Intern Vehicle Lease Program.

Relocation assistance is not available for this position. This is a hybrid role that requires in office days.

Undergraduate students:
Hourly rate is $25.30. Graduate students:
Hourly rate is $32.20.

The selected student s academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements.

As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.