Head of Commercial Operations

Location: Warren Township

Job Summary:

The Head of Commercial Operations plays a pivotal role in shaping and executing Aquestive Therapeutics’ commercial launch strategy and reports to the Chief Commercial Officer as a strategic partner and member of the commercial leadership team. This individual will be responsible to continue the buildout and overall leadership of the Commercial Operations function, ensuring operational readiness to support the successful commercialization of Anaphylm® and Aquestive’s future portfolio.

This role is charged with working cross-functionally across Commercial, Sales, Marketing, Market Access, Medical Affairs, Information Technology, Finance, Supply Chain, Human Resources, and Compliance to further build out commercial infrastructure, systems, and processes. Key areas of responsibility include business analytics, market landscape assessments, sales forecasting and targeting, data strategy and management, vendor evaluation, CRM, incentive compensation, fleet, sales reimbursement, and eCommerce enablement.

As we prepare for our launch of Anaphylm, the incumbent must thrive in a high-growth, fast-evolving environment where solving unforeseen challenges and navigating ambiguity are daily expectations. The ideal candidate is a solutions-oriented leader who can operate with agility, balancing strategic oversight with hands-on execution. As a strategic thought partner, the incumbent will drive alignment with brand strategy and contribute meaningfully to commercial planning, launch execution, and long-term growth strategies ensuring operational excellence, a patient-first focus, and scalable systems to support Aquestive’s evolving clinical and commercial pipeline.

Job Summary:

• Lead the implementation of a clear framework of goals and tactics that result in a first-in-class commercial operations organization; including Data Analytics, Forecasting, Sales/Business operations, Commercial Systems and processes.
• Establish and maintain the analytics and operational infrastructure and processes for supporting the commercial business.
• Serve as a strategic partner to the Chief Commercial Officer, supporting executive decision-making through coordinating cross-functional initiatives, driving alignment on strategic priorities, and acting as a central point of communication and execution across the commercial organization.
• Develop a high performing and diverse team; attract, develop and retain talented individuals positioned to meet Aquestive’s commercial growth strategy.
• Utilize a data driven approach to provide insights to the CEO, CFO and Commercial Leadership Team in support of current business and future opportunities.
• Partners with marketing in developing metrics surrounding promotional activities and creates timely reports that provide insight into the effectiveness of promotional response analyses by brand and customer segments/channels.
• Works cross-functionally with internal stakeholders (Sales, Marketing, Patient Services, Market Access, Medical Affairs, and Executive Leadership) to achieve department and company objectives.
• Delivers projects on time, meeting budgets and quality standards. Data Analytics
• Forecast modeling for Anaphylm including monthly/quarterly current estimate updates, annual forecast updates and long-term outlook (working with external forecasting consultants as needed).
• Acquire and analyze market data including claims data, product demand data (national and physician level) and channel inventory (3PL, wholesale/channel, retail, key accounts), payer data, and competitive data.
• Create an HCP targeting program using analytics and CRM system, including potential segmentation, to focus field force on appropriate customers.
• Establish a sustainable data infrastructure and analytics capabilities to provide regular product and market updates
• Ensure competitive price tracking and analysis.
• Update trends and insights and meet the internal and external reporting needs of the company (Includes vendor selection and ongoing management of data aggregator).
• Partner with finance and commercial management team to ensure key business insights are incorporated into…