Order-to-Cash Specialist

About the Role:

We are seeking a detail-oriented Order-to-Cash (O2C) Specialist to support and optimize the full cycle of customer transactions—from order placement to payment collection. This position plays a key role in ensuring accurate processing, billing, and reporting to maintain a smooth revenue flow. If you have experience in order management and financial operations, this is a great opportunity to grow professionally within a collaborative environment.

• Order Management:
  Handling order entry, processing, and fulfillment, ensuring accuracy and timely delivery.
• Billing & Invoicing:
  Creating and sending accurate invoices to customers, managing billing cycles, and resolving any billing discrepancies.
• Payment Collection:
  Monitoring payments, following up on overdue invoices, and managing customer accounts to ensure timely payments.
• Customer Communication:
  Interacting with customers regarding orders, invoices, payments, and any related queries or issues.
• Process Optimization:
  Identifying areas for improvement in the O2C process, implementing changes, and leveraging technology to streamline workflows.
• Reporting & Analysis:
  Generating reports on key performance indicators (KPIs) like Days Sales Outstanding (DSO) and analyzing data to identify trends and areas for improvement.
• Collaboration:
  
  Working closely with sales, finance, and customer service teams to ensure seamless order processing and payment collection.

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in ERP and CRM systems.
• High attention to detail and accuracy in data handling.
• Ability to work independently and within a team.
• Solid problem-solving and conflict-resolution skills.
• Speaking Spanish is a plus.

If you meet the qualifications and are motivated to contribute to a high-performing finance team, we look forward to your application!