Associate Learning Designer, CT&M Delivery Enablement

Overview

Associate Learning Experience Designer, CT&M Delivery Enablement

The primary responsibilities of the CT&M Delivery Enablement Learning Experience Designer are to create and refine visually engaging learning assets. This role blends graphic, motion media, and instructional design to produce branded training videos, explainers' videos, infographics, and presentation decks that support internal enablement programs and elevate the candidate and customer experience. This role drives innovation into the Career Transition & Mobility offering, advancing our delivery services in line with the latest trends, technology, and developments to maintain our number one standing in the market.

• Reports to the Delivery Enablement Specialist
• Direct Reports:
  None
• Location:
  
  U.S. Remote/Virtual
• Travel:
  None
• Language:
  English Required
• Collaborate cross-functionally with Delivery Enablement team members to design, iterate, and deliver multimedia content in alignment with LHH standards and brand guidelines.
• Applies peer-reviewed research and evidence-based practices to translate learning objectives into concise, learner-centered engaging eLearning scripts, including narration, on-screen text, and interactive scenario dialogue.
• Experience working within an LMS to publish eLearning content, manage course settings, and monitor learner progress and completion data.
• eLearning Development: build interactive modules, scenarios, and microlearning in Articulate Storyline and Rise; publish to SCORM/xAPI and collaborate on LMS deployment.
• Versioning and Localization:
  Adapt content for regions and languages
• Graphic Design: provide graphic and multimedia design support across Global and North America focused initiatives, contributing to the creation and publication of visually engaging content for delivery teams.
• Strong problem-solving skills, within the ability to adapt quickly and deliver high-quality work in resource-constrained environments.
• Measurement: review both quantitative and qualitative data on resource usage, collaborating globally to refine training content for clarity, engagement, and usability, ensuring compliance with brand, accessibility, and inclusivity standards.
• Partner closely with other team members and stakeholders to contribute ideas, prototypes, and creative solutions and champion professional development upskilling and digital credentials initiatives.
• Transform complex information and emerging trends into clear, accessible visual resources, adapting materials based on usage data and stakeholder feedback for continuous learning improvement.
• Maintain visual consistency and accessibility across all content, ensuring compliance with LHH standards and the organizational commitment to inclusivity for global audiences.
• Actively participate in team meetings and collaborative creative sessions, sharing prototypes and new ideas to advance technology-driven delivery practices and the overall enablement experience.
• Manage multiple projects and timelines in a fast-paced environment.
• Familiarize yourself with the LHH Brand Guide requirements, expectations, etc.

• Diploma or Bachelor Degree in Graphic, Multimedia, or Instructional Design;
  Digital Media;
  Communications or related field.
• 1-3 years of experience (professional or academic) creating visual assets for training, e-learning, or communications, and a portfolio of work samples.
• Experience designing and delivering digital and virtual training experiences, including corporate video, infographics, campaign visuals, and e-learning assets (professional or academic portfolio required).
• Design and Storytelling: strong visual hierarchy in elements such as typography, layout, composition, and pacing; familiarity with intranet platforms (SharePoint, MS Viva, Workday, Service Now) and digital workplace communication.
• Strong attention to detail with the ability to craft clear narratives from complex topics.
• Proficiency using tools such as Adobe Creative Suite (Premiere Pro, Photoshop, InDesign, Illustrator), After Effects, Articulate
  360 suite, and online collaboration or AI voice tools for digital use and translations (e.g., Eleven Labs, Synthesia, Hey Gen).
• Potential familiarity with LMS, SCORM/xAPI publishing, storyboarding, basic audio editing, and emerging AI design/editing platforms (Canva, Figma plugins, Runway, Descript).
• Technical curiosity and drive for continuous learning in digital media.
• Demonstrated ability to organize multiple deliverables, manage deadlines, and iterate based on stakeholder and usage data.
• Knowledge of accessibility practices and a commitment to inclusive design.
• Adept at driving results through collaboration and influence, thriving in a detail-oriented, agile, and feedback-driven team environment.
• Technically curious for continuous digital learning

Passion to Learn Every Day, Reach High, and Make it Fun.

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business…