Call Center Outbound Business Account Representative

Why consider this job opportunity

Medical, dental, and vision plans start on your first day
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement and recognition programs
Supportive and collaborative work environment
Unique chance to positively impact local businesses by providing essential services

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem-solve and encourage customers to commit to services

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Ability to engage in conversations and close sales
• Proactive approach to customer service
• Associate's degree or higher is preferred

• Experience in a sales or customer service role
• Strong communication skills and ability to build relationships
• Familiarity with telecommunications products and services
• Demonstrated ability to work in a fast-paced environment
• Experience with Sales Force or similar CRM software

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.