Front desk Reception Cafe Customer Service Associate. Pompton Plains LilyLifestyle

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive compensation based on experience
• Opportunities for growth and advancement within the company
• Access to club facilities and services
• Complimentary membership
• Employee discounts on products and services
• Supportive and inclusive work environment

Are you passionate about health, wellness, and providing exceptional customer service? We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk/Cafe Staff member at our health & wellness fitness club. If you have a friendly and outgoing personality, excellent organizational skills, and a genuine interest in promoting a healthy lifestyle, then this could be the perfect opportunity for you!

Front Desk/Cafe Associate

Weekday Mornings 4:30 am- 11am Saturday or Sunday. 6:30 am- 12pm Opportunity for more hours

Part-time (Not Seasonal)

• Greet members and guests with a warm and friendly demeanor, ensuring a positive and welcoming experience from the moment they enter the club.
• Provide exceptional customer service by answering inquiries, addressing concerns, and assisting members and guests with various requests.
• Manage the front desk area, including taking phone calls, scheduling appointments, and maintaining a tidy and organized workspace.
• Stay up-to-date with the club's services, facilities, and promotions to provide accurate information to members and guests.
• Operate the cafe area, preparing and serving a variety of healthy snacks and beverages to members and guests.
• Take orders, process payments, and handle cash transactions accurately and efficiently.
• Ensure cleanliness and hygiene standards are maintained throughout the cafe and front desk area.
• Monitor inventory levels and let management know when orders for supplies are needed, ensuring that stock is maintained and at appropriate levels.
• Collaborate with the club management team to develop and implement creative initiatives to enhance member satisfaction and retention.

• Previous experience in a customer service role, preferably in a fitness club, spa, or hospitality setting.
• Strong interpersonal and communication skills, with the ability to build and maintain rapport with members, guests, and colleagues.
• Excellent organizational skills and attention to detail.
• A positive and proactive attitude with the ability to multitask and prioritize responsibilities in a fast paced environment.
• Basic knowledge of nutrition and fitness principles is desired but not mandatory.
• Basic food handling and preparation knowledge is preferred.
• Proficiency in using computer applications for administrative tasks.
• Basic knowledge of POS software for cafe transactions.
• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.
• CPR/AED Certified

As a member of our front desk/cafe team, you will have the opportunity to make a positive impact on the lives of our members and contribute to their overall wellness journey.