Customer Service Representative; CSR
Listed on 2026-06-23
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Location: Riverdale
Efficient Air Service is hiring a Customer Service Representative (CSR) in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit.
This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success.
What You'll Do- Answer incoming calls and provide friendly customer support
- Schedule service appointments quickly and accurately
- Enter and update customer information in our system
- Communicate with technicians to ensure smooth scheduling
- Resolve customer concerns with empathy and professionalism
- High school diploma or equivalent
- Strong communication and phone skills
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Organized, detail-oriented, and dependable
- Positive attitude and willingness to learn
- Customer service or call center experience
- Experience in HVAC, home services, or retail sales
- Familiarity with Service Titan or similar software
- $45,000–$60,000 annual earning potential
- Health, and life insurance
- Paid time off and 401(k) with company match
- Year-round job stability
- Career growth opportunities with training provided
Since 2005,
Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values
- excellence, integrity, service, and trust
-guide everything we do.
Ready to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career!
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