Teller - Float
Job in
Pequannock, Morris County, New Jersey, 07440, USA
Listed on 2026-06-24
Listing for:
M&T Bank
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service, English Customer Service
Job Description & How to Apply Below
M&T Bank - - Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them;
Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customers identified needs;
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customers immediate need;
Accurately balance and process customer transactions efficiently following Bank Policy;
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system
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