Customer Care Specialist

Location: Swedesboro

NOW HIRING CUSTOMER CARE REPS IN SWEDESBORO, NJ!

*** This position requires 6 weeks fully on-site and will become hybrid after training. 1 Saturday per month is also required**
* Day to Day:

+ Deliver customer service with kindness, empathy, understanding, and patience

+ Efficiently navigate patient and prescriber profiles across systems

+ Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, chat and mailed prescriptions.

+ Cohesively work with a team, as well as independently

+ Ability to interact with team members across pharmacy and fulfillment facilities.

+ Maintain a positive and professional attitude while keeping our pet patients and customers front and center.

Additional

Skills & Qualifications

+  Strong customer service and communication skills

+ Administration and data entry

+ Willing to get a pharmacy technician license

+ Comfortable training fully on-site and working a hybrid schedule after training

Details:

+ Position will be 100% in office for the first 6 weeks

+ Weeks 1-3:
Monday-Friday 8am-4:30pm

+ Weeks 4-6:
Monday-Friday starting at 9 or 10am

+ After training, you will work a shift from 11:30am-8:00pm

+ 2 days in office, 3 days at home

+ 1 Saturday per month required from 9am-5pm

+ Pay rate will be based upon industry experience and start at $19.25/hr at minimum

Job Type & Location

This is a Contract to Hire position based out of Swedesboro, NJ.

Pay and Benefits

The pay range for this position is $19.25 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision
- Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability
- Health Spending Account (HSA)  - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Swedesboro,NJ.

Final date to receive applications

This position is anticipated to close on Jul 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you…