More jobs:
Call Center Representative
Job in
Whippany, Morris County, New Jersey, 07981, USA
Listed on 2026-06-27
Listing for:
PeopleShare
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Call Center Representatives
We are seeking motivated and customer-focused Call Center Representatives to support patients within a fast-paced pharmacy environment. This role is ideal for candidates who enjoy helping others, providing accurate information, and working in a structured, team-oriented setting.
Monday-Friday, $19-$20.90/hr, 8 hour shift between 8am-8pm.
Key Responsibilities:
- Handle inbound and outbound calls from patients, providers, and pharmacies
- Assist patients with medication orders, refill requests, and general inquiries
- Provide clear and accurate information regarding prescriptions and services
- Review patient profiles and update information in the system
- Resolve issues efficiently while maintaining a high level of customer service
- Document all interactions accurately in internal systems
Qualifications:
- Previous call center, customer service, or healthcare support experience preferred
- Strong communication and active listening skills
- Comfortable handling high call volumes in a fast-paced environment
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