Outreach and Energy Assistance Specialist
Listed on 2026-08-30
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep
Outreach and Energy Assistance Specialist Jr
Contract Length: 12 Months
Location:
Carneys Point, NJ Work Setup:
On-site
Our client is committed to helping individuals and families access essential energy assistance programs that make a meaningful difference in their communities. They are seeking a compassionate Outreach and Energy Assistance Specialist Jr who enjoys working with people, providing administrative support, and guiding applicants through assistance programs.
Outreach and Energy Assistance Specialist Jr Responsibilities- Assist customers with USF (Universal Service Fund) and LIHEAP (Low Income Home Energy Assistance Program) applications.
- Provide outreach and education to community members regarding available energy assistance programs.
- Perform administrative tasks, including data entry, document management, and record maintenance.
- Communicate professionally and empathetically with applicants while delivering excellent customer service.
- Collaborate with a team of Outreach Specialists and managers to ensure timely processing of applications.
- Utilize Microsoft Office applications to complete daily responsibilities accurately and efficiently.
- On-site in Carneys Point.
Required Qualifications
- High school diploma or GED.
- Experience with USF and/or LIHEAP programs.
- Outreach and administrative experience.
- Strong interpersonal skills with a high level of empathy and professionalism.
- Valid driver's license
Preferred Qualifications
- Bilingual communication skills.
- Previous experience supporting community assistance or social service programs.
- Full-time, Monday through Friday.
- 8-hour shifts with flexible scheduling.
- No overtime expected.
- Initial 12-month contract with potential for extension based on business needs.
If you are a motivated Outreach and Energy Assistance Specialist Jr who is passionate about helping others and enjoys supporting community outreach initiatives, we encourage you to apply.
We look forward to reviewing your application!
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).