Electrical Field Service Engineer

Job Description

Provide technical assistance and troubleshooting/repair of electronic and electro‑mechanical products to customers.

• Provide technical support through approved communication channels (phone, email) and at customer sites.
• Assist in setting up electronic controllers for customer orders.
• Support internal personnel and customers with application expertise, including both mechanical and electrical design considerations.
• Catalog and maintain technical information related to products and applications.
• Generate materials for and conduct maintenance and product seminars and trainings.
• Handle field‑failure complaints and evaluate returned products for warranty analysis; document inspections/complaints, generate reports, and make administrative warranty decisions in accordance with established procedures.
• Comply with all current ISO quality standards, work instructions, company safety rules, and all other company policies and procedures.
• Travel frequently on company business to domestic and international destinations.

• Associate degree in Electronic Engineering/Technology or equivalent, plus 3 years of experience with industrial drives.
• Ability to read and understand parts lists, catalogs, price books, general factory instructions, and customer service procedures.
• Ability to operate test instruments such as multimeters, oscilloscopes, and strip chart recorders.
• Experience with AC variable frequency controllers and servo motor controllers.
• Knowledge of various PLC types with the ability to troubleshoot and modify programs.
• Experience with industrial field buses (e.g., Device Net, Profibus) preferred.
• Ability to read control wiring diagrams.

This is a Contract to Hire position based out of Swedesboro, NJ.

The pay range for this position is $33.65 - $33.65/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom for other accommodation options.