Engineer, Systems Engineer

Basic Qualifications

• a) Education
  • Bachelor or Master’s Degree in Mechanical Engineering or Aerospace Engineering, or 5 to 10 years related experience; or equivalent combination of education and experience.
  • Engineering degree and/or experience preferable in mechanics, especially pneumatics.
• b) Experience
  • 5 years of experience in engineering or repair position related to commercial and/or general aviation is required: design engineering, or sustaining, or technical support, service engineering, training.
• c) Knowledge and Technical Skills
  • Ability to work several issues in parallel
  • Ability to work in team
  • Ability to read, analyze, and interpret engineering drawings, specifications charts, wiring diagrams, schematics, and assembly/test procedures.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Ability to solve complex technical problems and possess a strong ownership and drive to bring issues to closure.
  • Ability to work unsupervised in a highly dynamic environment
• d) Communication Skills
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to management, public groups, and/or top management.
  • Ability to lead a technical meeting
  • Ability to give technical presentations to customers

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide technical answers to questions from external and internal customers
• Propose solutions to in-service problems in order to meet customer expectations
• Ensure technical follow-up of the problems identified by our customers
• Educate customers on good maintenance practices on our products
• Lead and participate in technical reviews at customers' sites and/or conferences
• Support the Safran Aerosystems teams for technical matters (validation of technical warranties, in-service behavior, identification of induced damage, etc.) and for their customer visits (provide information, train on technical subjects, participate in reviews)
• Carry out interventions at customers' sites
• Present the technical behavior of systems in service
• Train on the use of the products in conjunction with the training team and maintenance technicians
• Identify, quantify, and report major technical problems, participate in their resolution with the design offices
• Analyze technical problems reported by customers (airlines or aircraft manufacturers), coordinate and present the current situation as well as the overall problems of the fleet
• Lead the expertise of new damage cases, work on the identification of root causes and potential solutions
• Carry out feedback analyses and support the operational reliability calculations of the products, then alert and initiate the necessary actions with the sustaining, design office and program teams. Collect in-service behavior information from customers.
• Collaborate in the definition of improvement plans for design changes. Participate in the development and monitoring of the development of solutions.
• Participate in the definition of acceptable damage criteria and product return to service studies
• Be the pilot of the after-sales department for the implementation of technical modifications to products in service
• Participate in in-service product improvement plans
• Pilot cross-functional teams responsible for supporting sales and repairs of evolving products
• Validate and prioritize maintenance technical documentation update needs
• Provide feedback: share support requirements and feedback with internal development and support teams
• Contribute to product improvement
• Report service experience during the design of new products and support the Integrated Logistics Support (ILS) department in the development of maintainability plans for new products
• Take action for flight safety: report and analyze topics related to the safety of operations in compliance with deadlines
• Bring technical expertise to customers to investigate root causes
• Participate in the causal analysis, the 8D process, and implementing changes

• Same as required education:
  Bachelor or Master’s Degree in Mechanical Engineering or Aerospace Engineering, or 5 to 10 years related experience; or equivalent combination of education and experience.
• Engineering degree and/or experience preferable in mechanics, especially pneumatics.

Full-Time – Monday-Friday 08:00am-05:00pm