Accounting Supervisor - Billing and Revenue

Position Overview

The Accounting Supervisor – Billing & Revenue is responsible for overseeing billing operations within the broader Accounting function, ensuring accurate revenue recognition, strong internal controls, and timely accounts receivable processing across all locations.

This role provides day-to-day leadership to the billing team while maintaining accountability for the integrity of invoicing, revenue capture, credit activity, and related financial reporting. The position serves as a key liaison between Operations, Sales, Collections, IT, and Accounting to ensure billing activity aligns with company accounting policies, month-end close requirements, and compliance standards.

This is a hands-on supervisory role that combines accounting oversight with operational billing leadership.

Reports to:

Senior Controller

Works closely with:
Accounting, Sales, Operations, Collections, and IT

• Oversee billing processes to ensure completeness, accuracy, and proper revenue recognition in accordance with company accounting policies
• Ensure all AR invoices are timely, properly coded, and accurately posted to the general ledger
• Review and approve credit notes, billing adjustments, and write-offs in coordination with Accounting
• Monitor billing activity to ensure alignment with contractual pricing, customer agreements, and established billing matrices
• Support month-end and year-end close processes, including revenue review, AR analysis, and variance investigation
• Assist with internal and external audit requests related to revenue, AR, and billing controls
• Ensure billing controls and segregation of duties are maintained and documented

• Supervise and support the billing team, including workload management, training, performance oversight, and PTO scheduling
• Provide guidance on complex or non-standard billing scenarios, including multi-location and EDI billing structures
• Oversee weekly billing reports across all locations, analyzing for completeness, accuracy, and revenue/expense impact
• Identify process gaps and implement improvements to enhance billing accuracy and efficiency
• Assign and oversee special projects related to billing automation, system improvements, and process standardization

• Partner with Collections to resolve billing discrepancies impacting AR aging
• Monitor invoice activity and adjustments to ensure accurate AR balances
• Assist in analysis of AR trends, unapplied cash, and billing variances
• Serve as escalation point for customer billing disputes with financial impact
• Oversee EDI-related billing processes with focus on financial accuracy and data integrity
• Review 810 EDI error reports and ensure timely resolution in coordination with IT
• Monitor EDI invoice transmissions to ensure completeness and accuracy of financial data
• Ensure required documentation is obtained and retained to support billing and revenue recognition

• Serve as the primary accounting liaison to Operations and Sales regarding billing policies and financial impact
• Partner with leadership to develop and maintain billing-related SOPs aligned with accounting standards
• Collaborate with Accounting and Operations to improve data flow, system integration, and reporting transparency
• Support implementation of system enhancements affecting billing and revenue processes
• Oversee customer communications related to billing policies, rate changes, fee updates, and compliance-related adjustments
• Ensure pricing updates (processing fees, tariff mitigation, management fees, etc.) are accurately implemented across billing systems

• Assume ownership or serve as backup for DUTY ACH processing and related reconciliation
• Review and analyze DUTY billing adjustments and ensure proper financial treatment
• Support expanded revenue reporting and financial analysis initiatives as the role evolves

• Bachelor’s degree in Accounting preferred
• 5+ years of experience in accounting, accounts receivable, or revenue-related roles
• Prior supervisory experience required
• Strong understanding of general ledger processes, revenue recognition, AR controls, and month-end close
• Experience with billing systems and EDI platforms preferred
• Advanced Excel skills and strong analytical capabilities
• Excellent cross-functional communication and leadership skills
• Ability to manage both detailed transactional oversight and higher-level financial review