Disclosure Desk Analyst II, Residential & Consumer Lending

Location: Oak Ridge

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.

At Provident Bank, we are committed to enhancing our customer and employees' experience.

POSITION SUMMARY:

The Disclosure Desk Analyst II plays a key role in the loan origination process for residential and/or consumer loans. This position is responsible for reviewing and issuing all required loan disclosures to applicants in accordance with regulatory timelines, ensuring accuracy and compliance throughout the process.

In addition, the role supports underwriters by coordinating the ordering and reviewing of third-party services, including searches and appraisals. The Analyst is expected to independently perform the key responsibilities of the role while maintaining a strong focus on quality, timeliness, and regulatory adherence.

KEY RESPONSIBILITIES:

* Review applications and credit reports for completion, accuracy and identifying red flags.

* Responsible for the review and delivery of all required loan disclosures to applicants(s)

* Assist in the ordering and reviews of appraisals, searches, and VOE's

* Assist in obtaining documentation and conditions from customers and/or branch personnel

* Ensure all required loan disclosures have been completed and are being disclosed within Service Level Agreements and regulatory disclosure requirement time frames

* Monitor individual workflow pipeline queues to ensure that the daily workflow requirements are being met

* Maintain full knowledge of loan products and guidelines as well as possess current working knowledge of all relevant regulatory changes that affect loan disclosures

* Accurately perform HMDA related tasks.

* Maintain strong working relationships with applicants(s), mortgage representatives, branch team members as well as department team members

* Assists in daily department routine including email and telephone inquiries to problem solve any issues that arise with customers, relationship managers and branches.

* Perform various tasks and projects as requested by management

MINIMUM QUALIFICATIONS:

* High School Diploma or GED

* Organized and Professional Work Ethic

* Computer Literacy:
Windows/Excel/Encompass

* Knowledge of TRID, HMDA, and RESPA requirements

* Ability to work within a team

* Customer Service Focused - The Client is Always Right Attitude

* Effective Communications skills via; telephone, email, and written correspondence

* Desire to succeed and learn new things

* Able and comfortable speaking with customers courteously and efficiently

* General knowledge of regulatory requirements for residential loans

* Must be sensitive to timeframe requirement

PREFERRED QUALIFICATIONS:

* One-year financial services, mortgage, or accounting

* Prior consumer lending experience.

WORKING CONDITIONS

Work is mainly performed in a normal office environment. Noise levels usually are moderate.

* Prolonged sitting

* Lifting from 5 to 10 lbs. (printer paper, storage boxes)

* Occasional bending or overhead lifting (storing files or boxes)

* The hazards are mainly those present in a normal office setting.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender…