Senior Trust Officer

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short‑term incentives (i.e. bonus and/or commission) and may include long‑term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well‑being benefits, paid family leave, and generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match, and may include the opportunity to participate in our Non‑Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $106,250 - $177,050 annually.

The Senior Trust Officer is responsible to develop, deepen, and maintain relationships with investment management clients, trust clients, beneficiaries, and other interested parties for an assigned book of business and is expected to build a network of centers of influence. The Senior Trust Officer is responsible for assuring compliance with all Bank policies and procedures, as well as applicable regulations. This position is a leadership role.

People

• Manages a team of professionals in a customer‑centric culture to excel in a fast‑paced environment.
• Coaches, develops, and conducts performance management activities with direct and indirect reports.
• Identifies high‑potential employees for advanced training and development opportunities.
• Effectively manages poor performers.
• May supervise a team of Trust Officers, Trust Administrators or Client Associates.
• Mentors Trust Officers and Trust Administrators.

Client Engagement

• Creates and administers personal trusts, investment agency, IRA, and guardianship accounts, serving as the primary contact for customers.
• Conducts comprehensive assessments with current and potential customers and provides ongoing advice and counsel tailored to clients’ financial goals.
• Recommends appropriate products and services to meet needs, based on objectives, tax and estate needs, risk tolerance, and appropriate asset allocations.
• Meets with clients to ascertain their needs; also works with clients’ families, beneficiaries, accountants, and/or attorneys.
• Proactively reaches out to high‑value prospects and clients to market trust and investment management services.
• Cultivates business relationships with centers of influence to expand clientele.
• Manages documentation of all sales activities to establish a record for performance tracking.
• Develops and maintains a referral network of internal and external sources for additional sales opportunities.
• Maintains contact with existing clients, beneficiaries, and referral sources to identify and pursue additional sales opportunities.
• Identifies and refers business to other areas within the Bank as appropriate.
• Stays abreast of developments in probate and fiduciary law, actively pursuing professional development opportunities.
• Strictly adheres to compliance and operational risk controls in accordance with Bank and regulatory standards.
• Works with outside legal counsel and other professionals to help establish legal and regulatory compliance in the administration of personal trusts, investment agency, IRA and guardianship accounts.
• Represents the Bank in community organizations and activities to enhance the Bank’s image.

Travel

• Role requires occasional travel for training and team meetings, and willingness to travel periodically to locations within market as needed.
• Attend a conference at least annually to sharpen skills and bring back learning tools for the team.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.

Education / Experience

• Bachelor’s degree; an advanced degree JD or MBA preferred.
• CFP (Certified Financial Planner) or CTFA (Certified Trust and Fiduciary Advisor) certification required, if not holding a JD.
• 10+ years experience in financial services, preferably in a bank trust environment; advanced designations or preparatory work…