Group Risk Specialist - Quality Assurance

Group Risk Specialist

The Group Risk Specialist provides a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the implementation of appropriate risk frameworks and leading related management activities to mitigate enterprise and/or business-wide risk exposures for key business segment of the Bank or functional area. May provide oversight, commentary, and recommendations based on overall strategy and industry best practices.

The Non-Financial Risk Management program team is accountable for driving coordination across Risk programs, and the oversight of Change and Delivery Risk. The team currently orchestrates eGRC work across the enterprise, is the business owner of eGRC tooling, and is driving the refinement and maturation of the Operating Model for Risk and Compliance.

Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas. Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations. Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services. Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty;

may manage team(s) of related specialists. Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity. Independently manages end-to-end functional programs. Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions. Uses sophisticated analytical thought to exercise judgement and identify solutions. Impacts the achievement of sub-function or business line objectives within the area they are accountable for.

Work is guided by policies and industry standards/methods. Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders. Works autonomously as the lead and guides others within area of expertise.

Undergraduate degree or technical certificate and/or 7+ years relevant experience. Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline. Knowledge of risk management environment, standards, regulations and mitigation. Knowledge of current and emerging competitor and market trends. Ability to establish goals and objectives which support the strategic plan. Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives.

Skill in mentoring and coaching. Advanced skill in using analytical software tools, data analysis methods and reporting techniques. Skill in using computer applications including MS Office. Ability to communicate effectively in both oral and written form. Ability to work collaboratively and build relationships across teams and functions. Ability to work successfully as a member of a team and independently. Ability to exercise sound judgement in making decisions.

Ability to analyze, organize and prioritize work while meeting multiple deadlines. Ability to handle confidential information with discretion.

The Group Risk Manager is an enterprise role which works with various stakeholders across Risk Management and Technology, including but not limited to, Non-Financial Risk Management, Compliance, Financial Crimes, Audit, Enterprise Protect, and Platforms and Technology teams that support Risk. This role engages with all lines of business across the enterprise.

Assist in the implementation and execution of the Quality Assurance process. Assist with assessment of enterprise-wide Issues data within eGRC Service Now. Engage with various Issue stakeholders to discuss and address assessment results. Oversee adherence to the Issues Management Standard and Issues Management Procedures.

Previous experience in Risk Management. Previous experience with Operational Risk Management Programs and Frameworks including Risks, Controls, Issue Management, etc. Working knowledge of Taxonomies. High proficiency in MS Office, particularly Excel (e.g., pivot tables, charts, etc.). Strong sense of ownership and continuous-improvement mindset, paired with a proactive, results-oriented approach. Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences, including senior executives.

Strong interpersonal skills, with the ability to build and maintain productive working relationships with business partners across the Bank and at various levels of the organization. Resilience and flexibility to manage multiple initiatives and priorities while meeting critical deadlines. Strong analytical, reporting, and structured problem-solving skills. This role…